We had a minor complaint in that the bathroom is a little on the small size and there wasn't a hook to hang your towel when in the shower. The decor was amazing and very elegant the photos on the website did the room perfect justice. The mattress was a little soft for us but the bedding and pillows made up for it and we still slept well. The room itself was very plush, A nice lounge and kitchen area and a large bedroom with A Superking size bed. So close to everything, We had the Ralph room after getting a phone call to upgrade us which was a nice surprise. The hotel is great for a little city get away to explore Chester. We stayed here as three couples in the Bouquet, Polo and Ralph rooms.
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